Bissell 1315 SERIES User Manual - page 11
www.BISSELL.ca
11
Problem
Possible causes
Remedies
Vacuum
won’t turn on
Battery isn’t fully charged
Charge battery. Follow charging
battery instructions on page 5
Wrong charger being used
Be sure to use only the charger
supplied with your product. The label
on the detachable hand vacuum will
list which charger can be used.
Brush roll
not turning
Brush roll is jammed
Remove obstruction.
Follow instructions on page 8
Brush roll needs to be reset
Follow instructions on page 8
Broken brush roll belt
Visit www.bissell.ca or call
1-800-263-2535 to order
replacement parts.
Vacuum
cleaner
has low
suction
Dirt container is full
Empty dirt container
Dirt container is not installed
properly
Position container correctly and
snap firmly into place
Foot is loose
Make sure foot is fully inserted into
body of unit
Filters need cleaning
Follow filter instructions on page 7
Filters need replacing
Visit www.bissell.ca or call
1-800-263-2535 to order replacement
filters
Clog or obstruction in foot area
Detach foot from main body and
examine and remove clog from ports
Visible dirt
escaping from
cleaner
Dirt container is full of debris
Empty dirt container
Filter is missing or installed
incorrectly
Check filter for correct installation
Dirt container installed incorrectly
Position container correctly and
snap firmly into place
Vacuum won’t
charge
Not the correct charger
Use only the charger that comes with
the machine
Warran ty
If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL
Consumer Care by E-mail or telephone.
Limited One-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon
receipt of the product BISSELL will repair or replace (with new or
remanufactured components or products), at BISSELL’s option, free
of charge from the date of purchase by the original purchaser, for
one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not
commercial or rental service. This warranty does not apply to fans
or routine maintenance components such as filters, belts, or brushes.
Damage or malfunction caused by negligence, abuse, neglect,
unauthorized repair, or any other use not in accordance with the
User's Guide is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S
LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES
WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE
OF PURCHASE AS DESCRIBED ABOVE.
Service
If your BISSELL product should
require service:
Visit BISSELL.ca or contact BISSELL Consumer Care to locate a BISSELL
Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you
have questions about your warranty, contact BISSELL Consumer Care.
Website or E-mail:
www.BISSELL.ca
Or Call:
BISSELL Consumer Care
1-800-263-2535
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET