Audeze Deckard User Manual - page 9
7. Follow the on screen instructions of the installation
Wizard then select “Install”.
8. Check “Accept” and click “Next” when prompted with the
End User License Agreement. If you do not accept the
agreement you cannot install the software.
9. Choose installation destination. The default installation
destination is C:\Program Files\AUDEZE. Then select “Install”.
10. When the installation is complete, select “Next”.
11. Select “Finish” to exit the Installation Wizard.
12. On your local drive navigate to
Control Panel > Hardware and Sound > Sound.
13. Select the option “XMOS USB Audio”.
Highlight and select “Set Default”.
Warranty
The Audeze product comprising the Deckard Headphone Amp/DAC/Preamp (an
“Audeze Product”) is under warranty for three (3) year from the date of original
retail purchase (the “Warranty Period”).
What’s covered: Audeze warrants to the original purchaser that the Audeze
Product will be free of defects related to manufacturing, parts, materials, and
workmanship under normal and accepted use in accordance with Audeze’s
published guidelines. Audeze’s guidelines include, but are not limited to,
information contained in technical specifications, user manuals and service
communications.
What’s not covered: This warranty does not cover defects resulting from
improper or unreasonable use or maintenance; cosmetic damage, including
but not limited to scratches, dents and broken parts; failure to follow
operating instructions; accident; excess moisture; excess temperature; power
surges; connections to improper voltage supply; unauthorized alteration or
modification of original condition; damage caused by use with non-Audeze
products; products purchased from unauthorized dealers; or defects incurred
during transportation for which claims must be presented to the carrier.
Because we use natural woods and leather in some Audeze Products, variations
in grain and color are the inherent and natural characteristics of the wood. These
variations are natural and are considered by Audeze as acceptable. Additionally,
as wood ages, the finished color may change. These changes in color and finish
are natural wood characteristics and are not covered under this warranty.
What we will do: We will, at our sole discretion and to the extent permitted by
law, repair or replace (using new or refurbished Audeze Products) Audeze
Products that are under warranty for the period listed, from the date of original
retail purchase.
What we will not do: Except as stated below, pay shipping, insurance or
transportation charges from you to us, or any import fees, duties and taxes. If
the Audeze Product is covered by this warranty and is provided to us within
the first 30 days of the Warranty Period, then we will reimburse you for
shipping charges.
If the Audeze Product you send to us is not covered by this warranty, you will be
charged the shipping costs. If you are outside the USA and purchased this
product directly from Audeze you must claim your warranty service from
Audeze, not from a foreign dealer or distributor.
Warranty eligibility statement: To be eligible for service under this warranty you
must include with the repair item(s) a valid bill of sale from an authorized Audeze
retailer detailing the following information:
Retailer’s name
Original date and proof of purchase
Model or SKU number of the product purchased
Serial Number
Additional product information and limitations
Warranty replacements: Audeze strives to improve the performance of our
products, and therefore reserves the right to make changes to our
design/specifications/materials at any time without notification. Audeze may,
at its discretion, choose to replace the Audeze Product completely with a new
or remanufactured product. In the event of product obsolescence, a suitable
replacement will be chosen based upon the features, the intended use (as
determined by Audeze) and the retail price of the original Audeze Product.
Product: All warranty replacements are guaranteed for 90 days or until the
conclusion of the Warranty Period of the original Audeze Product, whichever
period is greater. Audeze does not provide advance replacements for Audeze
Products.
Determining authority: Audeze will be the final determining authority for all
potential warranty claims for service and/or replacement.
How to claim warranty service
A) If you reside in the United States and purchased direct from
Audeze.com email Support@audeze.com.
B) If you reside in the United States and purchased from an authorized
Audeze dealer contact your dealer or Support@Audeze.com.
C) If you are an international customer who has purchased through your
local dealer contact your local dealer or distributor for warranty service.
D) If you are an international customer who purchased direct from
Audeze.com you must contact Audeze at Support@audeze.com for
service and support. Any shipment back to Audeze for repair will be
at the expense of the customer.
You will need your serial number and proof of purchase to complete any
RMA process.
Other conditions/rights: EXCEPT AS PROVIDED IN THIS WARRANTY AND
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUDEZE IS NOT
RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT
LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR
ANTICIPATED PROFITS; LOSS OF GOODWILL; LOSS OF, DAMAGE TO,
COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR
CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING
THE REPLACEMENT OF EQUIPMENT AND PROPERTY.
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL
INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND
GROSS NEGLIGENT ACTS AND/OR OMISSIONS. SOME STATES IN THE USA
OR OTHER COUNTRIES..DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE
REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN,
STATUTORY, EXPRESS OR IMPLIED. AUDEZE DISCLAIMS ALL STATUTORY
AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRAN-
TIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE
EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT
BE DISCLAIMED, AUDEZE LIMITS THE DURATION AND REMEDIES OF SUCH
WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT
AUDEZE'S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED
HEREIN. SOME STATES (INCLUDING COUNTRIES AND PROVINCES) DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR
CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT
APPLY TO YOU.
Audeze LLC
http://support.audeze.com
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